The Metropolitan
       experience

At Metropolitan Life, we’re committed to helping you plan for and achieve your financial life goal by offering you a wide basket of insurance products that are designed to meet your needs.

As one of the largest long-term insurance companies in South Africa, our ambition is clear: we want to empower every household with our products. What we offer is more than a funeral, life or retirement and investment policy, we offer you a life-long partnership with a Metropolitan financial adviser who will work together with you to plan at every life stage. That’s why our business is centred around providing leading insurance solutions that keep you at the heart of everything we do.

Our claims process

Our Metropolitan policy claims process is one of the most efficient in the industry. We offer a paperless claims process on some of our Metropolitan insurance plans, and this allows us to pay up to 86% of our funeral cover claims within 24 hours. Your Metropolitan financial adviser can guide you through the process and let you know which forms and documents you need. Alternatively, the digital claims channels are available at your convenience.

Not sure what you need?

No problem. Let's start with your financial goals and take it from there.
My goal is to:

Secure your future with Metropolitan

At Metropolitan, our strategy is strongly anchored in our purpose - to help our clients achieve their financial life goals.

Our clients. Our everything.

You voted us No.1 for customer satisfaction; because we always put you, our clients first. We know that no one's journey is the same. That's why we have a range of flexible solutions that give you and your loved ones the freedom to make smart decisions together.

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We're Number 1 for customer satisfaction

We're Number 1 for customer satisfaction

The results are out! Our clients have rated us the highest on overall customer satisfaction in the 2020 South African Customer Satisfaction Index (SA-csi) for Life Insurance. They’ve also given us a thumbs-up as the financial services brand they are most likely to recommend to others.

Why we're No 1

Client
testimonials

Hear what our clients have to say and why client satisfaction is our key objective.
Nitya Naidoo

In the midst of the pandemic, I wanted to get my affairs in order. I made my daughter enter my details online, hoping someone would call me back to update my polices, which are almost 28 years old. I didn't have much hope. Until Sam from Metropolitan called me and assisted me over one weekend. He was professional and courteous. My only regret is that we did not cross paths sooner.

Nitya Naidoo

Metropolitan vacancies

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Metropolitan vacancies

Want to work for Metropolitan? Check our job opportunities and join our diverse, inclusive culture that keeps people at the centre of everything we do.

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